Terms & Conditions


All rights reserved. All contents are Copyright © 2011. 


This website contains links to third party sites. These linked websites are not under the control of the Australian Orchid Review or Hills Orchid Publishing Pty Limited and is not responsible for the contents of any linked website or any hyperlink contained in a linked website. These hyperlinks are provided for your enjoyment and convenience only, and the inclusion of any link does not imply any specific endorsement of the linked website by the Australian Orchid Reviewor Hills Orchid Publishing Pty Limited.


Terms and Conditions
All images and content within this site are not for commercial reproduction without permission from the Australian Orchid Review and/or Hills Orchid Publishing Pty. Limited.

Please ensure that you have read all terms and conditions carefully before making your purchase.
By purchasing any item, you have agreed to the exclusive terms and conditions governing the sales between the Customer and the Australian Orchid Review through Hills Orchid Publishing Pty. Limited.

1. Orders 
• All orders placed through this web site are subject to confirmation and acceptance by theAustralian Orchid Review through Hills Orchid Publishing Pty. Limited.
• We reserve the right to change prices without notice. The Australian Orchid Review through Hills Orchid Publishing Pty. Limited reserves the right to refuse or cancel any orders, whether or not the order has been confirmed and payment made. If payment has been made for the purchase and your order is cancelled, we will notify you immediately and refund the amount paid. We will inform you as soon as possible of any changes in prices, or cancellation of orders.

2. Prices 
• All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) 
For each online order, you must pay: 
• the applicable price for the relevant goods confirmed by the Australian Orchid Review through Hills Orchid Publishing Pty. Limited.
• the delivery and handling fee specified on the web site at that time.
• For security reasons we do not keep your credit card details on record.

3. Pick Ups 
• Are not available for any of our products.

4. Postage 
• Orders will be delivered to the address specified by you, we will confirm despatch with an email.  
• Domestic orders are sent through Australia Post, so please allow 3 - 5 working days for delivery.  

• International orders will take longer, (generally one to three weeks) please enquire about specific rates to your destination. 
• We will do our best to deliver your order promptly. Once funds have cleared, most items will be dispatched the following business day. 
• While all care is taken in the packaging and postage of your purchase, we will assume no liability for any late delivery. 
• You may request Certified or Registered Mail. Please email request well in advance. 
• Missing or damaged goods while in transit, will be processed according to the terms and conditions of the courier company.

5. Availability 
• Every effort will be made to satisfy your order. If for any reason beyond our reasonable control, we are unable to supply a particular item, we will notify you at the earliest convenience. 
Many back issues of the Australian Orchid Review are in very limited numbers, and current stock levels are indicated. We generally only hold modest numbers of new books, with many of the rarer second-hand copies being "one-offs".

6. Pictures & Product Descriptions: 
• Pictures are for illustrative purposes only. 
• If you require clarification on any item specifications, please contact our office via email. 
• All pictures on this site are copyright and the property of the Australian Orchid Reviewthrough Hills Orchid Publishing Pty. Limited.

7. Payment Details 
• Paypal order will take preference due to the speedy notification of successful funds transfer 
• We accept the following methods of payment: Money Order, Bank Cheque, Credit Card (Visa, Master), and Direct Bank Deposits. 
• When paying by Direct Deposit, please use your order number as the payment reference. If for some reason this is not possible, email us the branch name and branch number (BSB), date and amount paid. This will ensure that we are able to dispatch your order promptly. 
• Full Payment Instructions will be provided to you in the checkout. 
• Payment must be cleared before the goods are dispatched.

8. Returns Policy & Warranties 
• We do not offer, nor accept returns, or offer refunds unless there has been an obvious mistake made by us.

9. Cancellation 
• If you wish to cancel your order we ask that you advise us at least 48 hours before your planned delivery date 
• The Australian Orchid Review through Hills Orchid Publishing Pty. Limited may cancel any order that has sat idle without payment for a period of two weeks.

10. Liability 
• the Australian Orchid Review through Hills Orchid Publishing Pty. Limited shall not be liable to the Customer, or to any other person whomsoever, for any loss or damage whatsoever or howsoever caused arising directly or directly in connection with the Publications and Products, other than expressly imposed by statute in terms of which it is not possible to limit or exclude liability. 
• the Australian Orchid Review through Hills Orchid Publishing Pty. Limited expressly excludes liability for consequential loss or damage including but not limited to loss of profit, business, revenue, goodwill or anticipated savings.

11. Changes To Terms 
• These terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from the Australian Orchid Review through Hills Orchid Publishing Pty. Limited.

12. Applicable Law. 
• These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales and Australia.

Security Policy to protect you
When you sign up to the Australian Orchid Review website we will ask you to create a password to protect the security of your personal details. Your privacy is important to us. Be assured that all information transmitted to us is protected by 128-bit encryption. Additionally passwords are stored using one-way encryption and remain secret. Updates to our Privacy Policy. TheAustralian Orchid Review may edit its privacy policy from time to time, and we will clearly indicate on this page the nature of these changes, and the reasons for them.

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